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Vital Imaging, Inc., a Global Holdings, Inc. company, is an innovative medical diagnostic company with focus on state-of-the-art technology and outstanding service. The company primarily services the medical-legal (Workers' Compensation and Personal Injury) arena with not only detailed reporting of pathology, but also incorporating factors of impairment based on the AMA Guides, 5th Edition. Vital Imaging specializes in MRI scans including the Stand-Up weight-bearing/multi-positional, as well the High Field MRI.
Job Title: Medical Appointment Schedulers
Duties/Responsibilities:
Greet and schedule patients on the phone for MRI exams
Collect and verify demographic and insurance information
Enter all data into the information system and update patient files, according to Scheduling department protocols
Provide information to patients regarding financial policies, registration requirements, etc.
Ensure that patient waiting areas are clean and maintained
Ensure that patient needs are met to include transportation as necessary, interpreters, scheduling of appointments
Perform clerical duties as assigned by supervisor.
Education:
High school diploma or equivalent (GED) is required.
Experience/Skills:
At least 1 year experience in MRI imaging scheduling
MUST BE BILINGUAL SPANISH/ENGLISH
Additional Responsibilities:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Maintains confidentiality and protects sensitive data at all times.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
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