Position Summary:
? To provide exceptional service to clients in supporting and assisting their market research studies.
Essential Duties:
? Prepare the research facility for clients and respondents, including survey or focus rooms and lobbies with regard to furniture set-up, paperwork and any special supplies.
? Cheerfully accommodate clients' special requests
? For the client arrivals - signs in the client, familiarize client with facility, verifies client needs and AV preferences
? Greet, assist and accommodate respondents, treating them as our special guests
? For the respondent arrivals - signs in respondents, rescreens respondents, ensure correct paper work is signed
? Serve and remove clients' catered/take-out meals at the appropriate time.
? Restore the facility to its standard set-up after each session, including returning furniture to designated location and washing/restocking dishes/utensils.
? Act as liaison between recruiting department and the research moderator
? Complete paperwork accurately and in a timely manner
? Review sign ins, spreadsheets, screeners, top sheets, and tent cards to ensure the arrival of the correct respondents
? Aids in the creation of a team atmosphere by helping other qualitative assistants
? Assists with answering the phones
? For respondent departures - pay respondents via debit card
? Audio / Video responsibilities - begin all necessary recordings at the start of each research session, confirms all recordings are working properly, reports equipment and recording issues to supervisor immediately
Qualifications: Client communication is necessary, so ideal candidates will be professional and outgoing self starters who enjoy a fast paced work environment. Must be PC proficent and technology savvy. Experience in marketing is preferred, but not required. Flexibility with hours is another key quality.
Please respond with resume and only apply if you are available to start immediately.
Posting ID: 3596616607Posted: 2013-02-05, 3:28PM PSTEdited: 2013-02-05, 3:28PM PST
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