Site Manager - Commercial Parking (Downtown Los Angeles)

Reply to: gg9g8-3678606821@job.craigslist.org [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-03-13, 9:28AM PDT

Site Manager - Commercial Parking Division (Los Angeles)
For over 60 years, Ace Parking's priorities have been to exceed the financial objectives set forth by clients and to deliver the highest possible level of service. It's these two principles that have defined our reputation as the premier parking management company in the industry.

The Site Manager is responsible for guiding and directing parking operations to ensure that services commensurate with guest/client expectations and established performance standards while achieving the financial goals of the Company. The Site Manager is also responsible for the following, but not limited to:

ESSENTIAL FUNCTIONS AND TASKS:

Forecast parking capacity and demand and assess and coordinate resources to support the operation.

Anticipate any guest service opportunities as they relate to seasonal or business changes.

Ensure that parking policies and procedures meet expectations and established standards while maximizing profitability and minimizing financial exposure.

Oversee activities directly related to providing parking-related services.

Review financial statements, audit, revenue and expense reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties.

Determine staffing requirements; interview, hire and train new employees.

Determine parking rates, and set prices and credit terms, based on forecasts of customer demand.

Execute operations in accordance with the policies and procedures specified within the Collective Bargaining Agreement (CBA) and Company employee handbook.

Oversee the claims management process and ensure compliance to company policies and procedures.

Employ reward and recognition programs to promote a positive working environment.

Review, analyze and approve monthly client financial statements; oversee collection of monthly invoices.

Conduct daily shift briefings, weekly manager/supervisory meetings and monthly staff meetings to ensure a consistent and effective flow of information.

Ensure that parking areas/structures are clean, in good appearance, and maintained for the safe, efficient movement of all vehicles and pedestrians.

Attend building sponsored meetings and Ace corporate meetings as requested or assigned.

EXPERIENCE/REQUIREMENTS:

Bachelor's degree from an accredited college/university required.

Must submit to and pass a drug screen and criminal background check

Minimum 3 years of supervisory experience; minimum one year hospitality experience

Possess excellent customer service skills; outgoing and enthusiastic personality

Demonstrate exceptional oral and written communication skills

Intermediate knowledge of: Internet, Microsoft Word and Excel; Lotus Notes; Windows Operating System

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

Demonstrate a guest-driven service style with a sense of urgency in interactions, execution and recovery.

Possess knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Must be able to meet the following MVR guidelines:

Current and valid driver's license.

Proof of insurance (state minimum)

No more than two "Minor" violations in a 3 year period (accident, speeding < 21mph, other moving violations

***To apply please send me your resume or fill out an online application at http://ch.tbe.taleo.net/CH11/ats/careers/requisition.jsp?org=ACEPARKING&cws=1&rid=1585

Location: Downtown Los AngelesCompensation: DOEPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3678606821

Posted: 2013-03-13, 9:28AM PDT

email to a friend

View the original article here