Customer Care / Case Specialist (Encino, CA)

email this posting to a friend los angeles craigslist > SF valley > jobs > customer service jobs Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee More info Reply to: 23whk-3522820043@job.craigslist.org[?] Tax Resolution Services, THE leader in the tax resolution industry, seeks a Case Specialist to work hand in hand with our licensed professionals (attorneys, CPAs, and Enrolled Agents) to bring our Clients into taxpaying compliance, then work to resolve their cases for the lowest amount allowable by law. This is done by conducting in-depth interviews, preparing financial statements, and skilled negotiation on the part of our professionals. Meeting time constraints and tax authority deadlines is of the utmost importance.

TRS's Case Specialists are the primary liaison between our Client (Taxpayer) and taxing authorities (IRS and state), helping our clients prepare financial statements the IRS will use to determine how much money (and over what period) is to be paid.

Enrolled Agent a HUGE plus!!

A Good Case Specialist meets his/her deadlines and holds the Clients/Taxpayers responsible for meeting theirs. A great Case Specialist does that and stays in constant communication with our Clients and team. TRS is interested in GREAT employees.

Requirements:

? Excellent verbal and written communication skills
? The ability to multi-task, especially under pressure
? Impeccable organization skills with a proven ability to prioritize
? Strong work ethic and positive attitude
? Detail-oriented nature with a sense of urgency
? Experience with a high caseload/high call volume
? Strong teamwork skills, with the ability to work on one's own
? Proficiency in Microsoft Office suite, especially strong Excel skills
? Bachelor's degree

The following experience would be extremely helpful:

? Tax Resolution
? Tax Preparation
? Microsoft CRM
? Legal experience a big plus
? Tax experience highly desired
? If you've prepared a 433 before, we want to talk to you!

In addition to the pride that comes from working for the best, TRS offers a healthy benefits package (medical, dental, vision, life, disability, Profit Sharing Plan), weekly bagels, monthly birthday celebrations, potlucks, a quarterly Employee Recognition event, and yearly events like a Flu Shot clinic or educational seminars. We have a great team and are happy to be expanding it. Please send cover letter and resume to the link above.

Location: Encino, CAPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.PostingID:3522820043

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