Monday, October 14, 2013

Service Advisor (Santa Fe Springs)

LA County's #1 Ford and Medium Duty Truck Dealer has a RARE opportunity for a Commercial Truck Service Advisor. We offer our employees rewarding careers with excellent benefits and a commitment to ongoing training and professional development.

Skills/ Requirements:
? Answer phones, set appointments, and greet customers immediately on service drive
? Listen to customer concerns and properly document all necessary information
? Write a repair order with all relevant information, including all customer concerns
? Provide maintenance recommendations on vehicles during write-up process as necessary
? Complete estimates based on technician recommendations and parts quote
? Present estimates, answer questions , and sell repairs and services based on recommendations
? Accurately document repair approvals and declined recommendations on repair order
? Bilingual a plus

Minimum Qualifications:
? Minimum 3 years dealership experience handling fleet accounts
? Ford Certified advisor preferred
? Professional appearance
? Strong sales and communication skills
? Working knowledge of ADP and FMC
? Able to work a rotational Saturday schedule
? Coordination of work with other advisors to accommodate customer schedules
? Ability to self manage and make sound decisions with little direction

Excellent Benefits:
o Medical Coverage
o Prescription Coverage
o Dental Coverage
o Chiropractic Coverage
o Vision Coverage
o 401-K Retirement Plan with percentage match
o Paid Vacation

Compensation:
o Dependent upon Experience -- Please provide salary history when submitting resume
Posting ID: 3704994695

Posted: 2013-03-26, 10:29AM PDT

Edited: 2013-03-26, 10:29AM PDT

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