Homewood Suites by Hilton (2320 double play way, Lancaster Ca 93536)

email this posting to a friend los angeles craigslist > antelope valley > jobs > customer service jobs Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee More info Reply to: nz5bx-3499434667@job.craigslist.org[?] Homewood Suites is now hiring. We are looking for out going, talkative, professional people that are able to work weekdays, weekends, holidays. We are hiring for Front Desk, Housemen, Food and Beverage (cook), Food And beverage (host), Laundry, and housekeeping. Below you will find the job description for each of the positions. If you would like to apply please come to Homewood Suites and fill out an applicaiton. Please do not call the hotel, or email. Our address is 2320 double play way, lancaster CA 93536.

front desk. 7am-3pm & 3pm-11pm
? Approach all encounters with guests and employees in a friendly, service oriented manner.
? Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
? Maintain regular attendance in compliance with KPHG standards, as required by scheduling which will vary according to the needs of the hotel.
? Comply at all times with KPHG standards and regulations to encourage safe and efficient hotel operations.
? Maintain a friendly and warm demeanor at all times.
? Greet and welcome all guests approaching the Front Desk in accordance with KPHG standards.
? Maintain proper operation of the phone system and ensure that all KPHG performance standards are met.
? Handle requests for information, mail and messages in an efficient and courteous manner.
? Answer guest inquires about hotel service, facilities and hours of operation.
? Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
? Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
? Follow all KPHG credit policies.
? Be aware of all rates, packages and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates.
? Obtain all necessary information when taking room reservations and follow rate quoting scenario.
? Be familiar with all KPHG policies and house rules as well as hospitality terminology.
? Have knowledge of and assist in emergency procedures as required.
? Handle check-ins and check-outs in a friendly, efficient and courteous manner.
? Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
? Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
? Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
? Use proper two-way radio etiquette at all times when communicating with other employees.
? Attend meetings as required by management.
? Perform any other duties as requested by management.

Housemen 9pm-5am
? Responsible for cleaning carpets.
? Responsible for any or all cleaning projects assigned to him.
? Receive goods at the Loading Dock.
? Assist Lobby or Housekeeping Supervisor when needed.
? Keep storerooms orderly and clean.
? Notify supervisors when item quantities are low.
? Duties as outlined by Executive Housekeeper and/or General Manager.
? Will perform any duties manager deems necessary within employee's capabilities.

Food and beverage, Cook- monday-friday 5am-12. Host- 6am-11
? Provides personalized service to all guests.
? Regularly communicates and converses with all guests.
? Sets up and maintains the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation.
? Takes inventory of food, beverages and supplies needed for each day.
? Stocks coffee, juice and milk machines or dispensers.
? Arranges cold food such as sweet rolls, muffins and cereal for self-service.
? Prepares serving dishes/trays, utensils, cups and other paper products.
? Clears and cleans tables as they are vacated.
? Wipes up spills.
? Removes trash.
? Restocks self-service food and supplies as needed.
? Returns reusable food supplies to storage.
? Listens and responds to guest requests or concerns.
? Breaks down breakfast area.
? Cleans and sanitizes counters, floors, storage areas, utensils, equipment and common areas as specified.

Laundry- 1pm-9pm
? Approach all encounters with guests and employees in a friendly, service-oriented manner.
? Maintain regular attendance in compliance with KPHG standards, as required by scheduling which will vary according to the needs of the hotel.
? Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
? Comply at all times with Wyndham standards and regulations to encourage safe and efficient hotel operations .
? Employees must, at all times, be friendly, helpful and courteous to guests, managers and fellow employees.
? Understand operation of washing machines and dryers .
? Wash and dry all dirty linens, towels, rags, etc., as directed by management.
? Clean dryer filter daily and maintain all equipment as trained.
? Operate iron as per standard and ensure that it is shut off at the end of day.
? Always practice safe work habits to ensure safety to guests and fellow employees.
? Sweep and mop laundry floors, storing all linens off the floor.
? Be familiar with all KPHG policies and house rules.
? Remove and sort dirty linens and towels from laundry carts.
? Keep laundry carts clean and free of debris.
? Maintain clean work area.

Housekeeping 9am
? Approach all encounters with guests and employees in a friendly, service-oriented manner.
? Maintain regular attendance in compliance with standards as required by scheduling, which will vary according to the needs of the hotel.
? Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working .
? Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
? Thoroughly clean and restock the required number of guest rooms per 8-hour shift.
? Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
? Remove all trash and dirty linen from guest rooms .
? Keep all hallways, public areas and closets clean, neat and vacuumed.
? Prepare housekeeping cleaning cart for next day's use.
? Clean room with the door closed always unless requested to do otherwise by the guest

Location: 2320 double play way, Lancaster Ca 93536Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.PostingID:3499434667

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