Service Manager (Valley Village)

Reply to: mkgst-3708014453@job.craigslist.org [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-03-27, 6:26PM PDT

Division : Los Angeles Location : Valley Village CA US 91607

SUMMARY:

Required to live onsite in included 1 bedroom at apartment complex.

The Service Manager directly oversees, coordinates and schedules all general apartment and facilities maintenance will all maintenance associates as well as outside vendors. Expected to perform under minimum supervision in a manner which ensures overall customer service satisfaction and optimum property performance.

Essential Job Functions and Responsibilities:

Oversee and maintain preventative maintenance program to maximize the useful life of all building systems, equipment and machinery and maintain a safe environment.

Complete minor maintenance and maintenance requests per company policy or as directed by supervisor.
Perform repairs on apartments to ensure proper operating conditions and appearance is to company standards for leasing and occupancy.

Demonstrate initiative, personal awareness, professionalism and integrity. Exercises confidentiality in all areas of performance.
Teach and monitor safe work practices of service associates. Provide guidance to staff and schedule training as necessary and/or required.

Work with Community Manager on hiring, evaluations and career planning of all maintenance associates.

Work within the approved community budget.

Assist with the inspection of the community and all common areas each morning, to detect maintenance concerns as well as completing risk assessments.

Remain informed and aware of conditions that could have an impact on our ability to maintain an exceptional quality of living environment for our residents.

Ensure that maintenance requests are completed within 24 hours.

Coordinate make-ready operations with Community Manager to ensure that vacant units are prepared in accordance to the make ready protocol of the Compliance Schedule.

Maintain inventory of supplies and tools sufficient for providing services and maintaining the community.
? Purchase supplies as required through company approved vendors.
? Responsible to maintain shop area in a neat, organized and secure condition per Company policies.

Perform other duties as assigned by Community Manager/Regional Manager.

Oversee and participate with on-call maintenance providing evening, weekend and holiday emergency service.

Maintaining the leasing office and all recreational, common area facilities.

Comply with all WNPM policies and procedures.

Job Requirements :
Required Knowledge, Skills and Abilities:

Minimum of 2 years previous experience in residential property management.
Minimum of one year of supervisory experience required.
Possess strong customer service skills.
Detail oriented and organized.
Must have the ability to interact effectively with prospects, residents, peers and management.
Knowledge in carpentry, electrical, HVAC, plumbing, painting, drywall repairs, masonry and appliance repairs and installation.
Computer literate in Microsoft Office Suite.
Must possess a valid driver's license and maintain current auto insurance.
Must maintain an acceptable driving record.

Education:

High School diploma or GED equivalent. Location: Valley VillageCompensation: 15.75 / hour + 1 Bedroom Apartment and Competitive Health Benefits PackagePrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3708014453

Posted: 2013-03-27, 6:26PM PDT

Edited: 2013-03-27, 6:26PM PDT

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