Assistant General Manager-Total Woman Gym + Spa (Northridge)

Reply to: see below

flag [?] : miscategorized prohibited spam best of Posted: 2013-03-19, 8:38AM PDT

Please apply using the following URL:
https://home.eease.adp.com/recruit/?id=4428701

Club Mission

Total Woman is dedicated to providing women with the opportunity they need to reach their personal health and wellness goals by offering the finest in Fitness Services, Skin and Body Care and Wellness Education. Our services are provided in a welcoming, nurturing and supportive atmosphere.

Minimum Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Experience:

Bachelor's Degree in Business, Health or Wellness preferred. Minimum two years sales experience and one year management experience required.

Language:

Read, analyze and interpret, company documents, basic legal documents, and financial reports. Ability to respond in a pro-active manner to all inquiries and complaints from employees, members, regulatory agencies or members of the business community. Ability to effectively present information both written and verbal to management team, public groups, clients, vendors and employees.

Mathematical Skills:

Ability to read P&L statements and to create and manage a budget. Ability to work with mathematical concepts such as probability and statistical inferences. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Skills:

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certifications/Licenses:

First Aid

AED/CPR

ACE, NASM, ACSM preferred

Essential Leadership Skills:

Sales and Project Management Skills

Courteous and helpful attitude toward members, and all employees

Basic Leadership Skills (coaching & corrective action, conflict resolution, talent management, motivating, champion of change)

Effective Communication Skills

Problem Solving and Creativity (promotions/marketing)

Microsoft Office Suite and Point of Sales System (ABC preferred)

Recruit and retain high-caliber talented employees

Assess, develops and recommends top talent for promotion

--------------------------------------------------------------------------------

Supervisory Responsibilities:

Under the general supervision of the General Manager, the AGM oversees support staff (service desk, kids club, housekeepers) and will carry out supervisory responsibilities in accordance with Company's policies and applicable laws. Responsibilities include supervising all Front Desk, Kids Club and Housekeeping employees and their direct reports and the day-to-day department activities, including overall workload schedule, personnel issues, payroll and work environment. Responsible for interviewing, hiring and training, performance appraisals, addressing complaints and resolving problems with employees and members. In the absence of the General Manager, the AGM will assume the authority, roles and responsibilities of the General Manager.

Essential Duties and Responsibilities include the following.

As a primary representative of the club, the AGM is responsible for oversight into customer service, club profitability, and daily operations of the health club facility including but not limited to:

Sales, new member acquisition, lead generation (community out-reach), retention, service penetration and club usage,
Drive total gym revenue and controllable expenses to budget,
Plans and promotes special events for the club,
High quality and consistent member experience,
Staff development and retention,
Member and employee safety,
Daily paperwork, documentation
Holds sales, safety and other operational meetings,
Facility maintenance,
Support the GM in creating club budget,
Adherence to all policies and procedures, including, but not limited to all safety, legal and ethical requirements.

Availability:

Work a flexible working schedule as dictated by the needs of the business and directed by the General Manager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit and use hands and finger, handle or feel objects, tools or controls. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific abilities required by the job include close vision and the ability to adjust focus.

This does not represent all of the essential functions of this job. Total Woman Gym and Day Spa will reserve the right to add, delete or change a job description at any time.

Location: NorthridgeCompensation: Negotiable base + bonus opportunityPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3690860558

Posted: 2013-03-19, 8:38AM PDT

Edited: 2013-03-19, 8:38AM PDT

email to a friend

View the original article here