Customer Support Representative (Glendale, CA )

Reply to: rjzph-3596625609@job.craigslist.org [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-02-05, 3:32PM PST

Age of Learning Inc., developers of ABCMouse.com; a children's educational website is hiring. Rapidly expanding, well-established, consumer website based in the Los Angeles area (Glendale) marketing a highly valuable service to families with young children is seeking a full time bilingual customer support representative to start immediately in the Glendale area.

Tasks include scheduling, organization and follow up on site content projects, coordination and maintenance of electronic files, with customer support including live chat. Must have excellent organizational skills, excellent written and verbal communication skills. Able to answer many emails and live chats per day and some phone calls.

Experience in Customer Support field a must.

Must be dedicated to working hard, taking on new responsibilities and be proactive in upcoming projects as well as ensuring work for the day has been completed.

Attention to detail and absolute must.

Must be comfortable with reporting to co-workers, managers and management.

Positive "can do" attitude.

Fluent in both spoken and written Spanish.

Should have own transportation and valid driver's license, and be available to work occasional overtime.

SHIFTS AVAILABLE
Monday - Friday 12:00 pm - 9:00 pm
Monday - Friday 9:30 am - 6:30 pm
Friday - Tuesday 9:30am - 6:30 pm

Skills:

Competent with Microsoft Office Suite tools (Word and very basic Excel)

Able to multi-task.

Excellent typing skills.

People person.

Proficient with Internet and social media.

Eligible employees must be able to take FULL-TIME IN HOUSE POSITION .

NO CONTRACTORS NO FREELANCERS PLEASE

To Apply:

Please email your cover letter, resume and salary requirements to be considered for this position. In your cover letter, please explain why this position would be of interest to you professionally and what you believe you could contribute to this effort. Only complete submissions will be considered.

Only candidates selected for an interview will be contacted.

About us:

Centrally located in a Class A building.
Paid company holidays and PTO.
Health Insurance (medical, dental, vision).
Casual dress.
Friendly work environment.Free water, sodas and coffee.
Free garage parking.

Location: Glendale, CA Compensation: DOE and Skill Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3596625609

Posted: 2013-02-05, 3:32PM PST

Edited: 2013-02-05, 3:32PM PST

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