Email Associate (Valencia)

We're located in beautiful Valencia (near Six Flags Magic Mountain) and we're proud of a company culture which is enriching, energetic and friendly. We're dedicated to being innovative and creative, and our continued growth speaks for our trend-setting attitude in e-commerce and software development.

We are always on the lookout for talented individuals. If you have the qualifications, passion, and desire to become a member of our team, be sure to apply online for consideration.

Essential Duties and Responsibilities:
The responsibilities include, but are not limited to the following:

? Read emails.
? Researching order, RMA, and any other related support tickets.
? Provide product suggestions.
? Complete customer service related tasks.
? Facilitate returns.
? Respond to customer support tickets via different channels and marketplaces.
? Achieve Individual/Team Goals.

Minimum Requirements/Qualifications:
? High School diploma or equivalent.
? Substantial proficiency in computer applications and must be able to type 45 WPM.
? Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
? Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
? Excellent Writing Skills -- Job requires impeccable writing skills (via email) in order to communicate clear and fluid information.
? Independent Worker -- Job requires a great level of independence with moderate instruction.
? Customer Orientation -- Job requires consistent interaction with customers and building company relationships.
Posting ID: 3682067355

Posted: 2013-03-14, 8:29PM PDT

Edited: 2013-03-14, 8:29PM PDT

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