2nd Line IT Support Technician

2nd Line IT Support Technician Basingstoke £18-22k

Our Basingstoke based client provide innovative business databases and software to clients around the world. They've got a fun, friendly and hard working IT support team and need to add a 2nd Line IT Support Technician to the team at their new and modern offices.

What you'll be doing!...

Logging and resolving customer's IT issues, both over the phone and by e-mail Investigating software and associated applications related to products (Such as Microsoft Office and Sage) Helping to test new software through the whole product life cycle Learning new technologies such as CSLA Framework, C#, .Net, Win & Web Form & WCF Having exposure (Face to face onsite and sometimes on client sites) with clients

What you need for this position!...

Experience in an IT or software company using Windows client applications, latest Windows operating systems/servers and ideally terminal servers/Citrix as well. Experience in MS SQL with Visual Foxpro would be beneficial, as would an understanding of Sage Exceptional verbal and written communication skills (including telephone manner). Must live within a commutable distance to the Basingstoke head office.

What's in it for you!...

£18-22k base salary 25 days paid holiday - Increasing with length of service Private healthcare Pension scheme

The role would ideally suit someone currently working as an IT Support Technician or IT Support Engineer. Please forward your CV to tom@astutejobs.co.uk

Astute Technical Recruitment / AstuteJobs are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK.

View the original article here